At Ursula Crafts, we aim to ensure timely delivery of our DIY crafting products while maintaining high service standards. Please review our shipping terms below.
1. Order Processing
- Orders are processed within 2 business days after confirmation.
- As we offer cash on delivery (COD) only, orders are shipped after verification.
2. Delivery Time
- Standard delivery takes 5 to 10 business days, depending on location.
- Remote areas may require additional time for delivery.
- Delays may occur due to unforeseen circumstances such as weather, public holidays, or courier issues.
3. Shipping Charges
- Shipping costs are calculated based on the delivery location and order size.
- Customers will be informed of the shipping charges before confirming their order.
4. Delivery Process
- Orders are delivered through reliable courier partners.
- Customers must be available at the delivery address to receive their package.
5. Non-Delivery & Reattempts
- If an order cannot be delivered due to incorrect address or absence of the recipient, the courier may attempt redelivery.
- If redelivery fails, the order may be canceled.
6. Contact Us
For shipping inquiries or order status, contact [email protected].