Welcome to Ursula Crafts! By using our services and purchasing our products, you agree to the following terms and conditions. Please read them carefully.
1. General
These terms govern your use of Ursula Crafts’ website and the purchase of our DIY crafting products. We reserve the right to modify these terms at any time, with updates posted on our website.
2. Ordering and Payment
- All purchases are made via cash on delivery (COD). We do not accept online payments.
- Orders are processed once confirmed, and customers must ensure accurate delivery information.
3. Shipping and Delivery
- We strive to deliver products promptly, but delivery times may vary based on location and logistics.
- If delivery is delayed due to unforeseen circumstances, we will notify customers via the provided contact details.
4. Returns and Exchanges
- We accept returns only in cases of defective or damaged products.
- Customers must report any issues within 7 days of receiving the product by contacting [email protected] with proof of the defect.
- Approved returns may be eligible for a replacement or refund.
5. Privacy and Data Protection
We respect your privacy and only collect necessary details for order fulfillment. Please refer to our Privacy Policy for more information.
6. Limitation of Liability
Ursula Crafts is not liable for indirect, incidental, or consequential damages arising from product use. All crafting activities should be carried out with appropriate caution.
7. Contact Information
For any inquiries regarding our terms, reach out to us at [email protected].
By placing an order, you acknowledge and agree to these Terms and Conditions.